We usually ship goods By DHL, UPS, EMS, Singpost airmail, and
HongKong Airmail.
DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Chinapost/HongKong Airmail: 7- 25 working days. At most 45 days.
If you have not received the goods during the normal time, please
contact us for checking the package status timely online or by
email.
Product Application
- Building Intercom System, Intelligent Home System, Intelligent
Controller.
- Industrial Automation Instrument: Flowmeter, Pressure, Level Meter,
Thermometer, Control Instrument, Microcomputer Protection Device,
Solar Inverter.
- Locker, Bag Locker, Bag Locker
- Medical Equipment: Oxygen Generator, Blood Pressure Meter, Infusion
Pump, Analytical Instrument, Biochemical Instrument.
- Operating Gas Detector: Gas Composition Analyzer, Fire Alarm,
Transmitter, Sensor, Ozone Monitoring System, Calibration
Instrument
- Electronic Products: Generator Controller, Electric Actuator,
Radio, Audio, Small Appliances, Bracelet, Watch, Recording Pen,
Water Meter, Electricity Meter, Gas Meter.
- Access Control, One Card, Attendance System, Fingerprint.
Advantage
1. LCD & LCM Display: Design, Manufacturing LCD&LCM (TN, STN,
CSTN, TFT); OEM Service for COG, TAB & COB LCD Modules.
2. Guarantee: In order to ensure our products' quality, each
process has been aranged QC. And there are many advanced machines
introduced to check the products quality. The goods will have a
ramdom test before delivery. One year for warranty under normal
use.
Product replacement and warranty
If you have any prodcut quality problem, you can send it back to us
with the original condition,we will repair or exchange new one for
you.
If you have any using problem of the products which buy from Qihang, please feedback to us first, and we will discuss the issue with
you. Via our technical support, we can dig out your using problem
via our technical support in most of cases.
Lost Products: If products get lost in delivery, or you still do
not get your item for a long time, please contact our customer
service timely. We will deal with this ASAP. Please do not deal
with it all by yourself, we want you communicate with us. Usually,
we will provide tracking number and tracking link timely. If
products get lost on the way and we get confirm from couriers, we
will arrange redelivery for your products. If you want ship it
through express, then you need to pay express shipping fee.
Technical Service
If you have technical problem with the product you received from
us, please contact us online or by email.
Remote help service: If your problem needs to be solved by remote
help by our engineer, please download the teamviewer software,
install it on your computer, then give us ID and password for
remote help.
FAQ
Q: What is the MOQ?
A: Generally if you choose the different products, our minimum
order qty also will be different.
Q: What about the delivery time?
A: The LCD products need 3-6 weeks to be made after receive
deposit.
Q: Does your product have any warranty?
A: Yes, we offer 12 months warranty for our products. Damage due to
misuse, ill treatment and unauthorized modifications and repairs
are not covered by our warranty.
Q: What's your payment method?
A: We usually accept the payment methods include T/T, D/P, Western
Union and Paypal. 30% deposit in advance and balance before
shipping upon the payment amount.
Q: What's your shipping method?
A: We provide comprehensive shipping methods.Display
For small quantity orders we ship by UPS Air-Express,or
DHL/FEDEX/TNT/EMS Express service, it is safe and fast.
For large quantity orders we ship by buyer's cargo agent in China,
we can also ship by Air transportation or sea transportation.
Q: Do you offer custom solution?
A: Yes,we can offer custom solution if standard products couldn't
meet buyer' requirements.
